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How We Protect Your Account and Wallet Activity

We collect only what we need to run your account, verify withdrawals and keep the lobby secure. Every deposit through bKash, Nagad or Rocket, every game round you play, and every support message you send is logged under your profile so we can settle…

Wallet transaction recordsDevice and login historyGame session logsSupport chat transcriptsAccount verification documents
bet200 How We Protect Your Account and Wallet Activity
DATA SAFEGUARDS

How We Keep Your Information Secure

Every login, every wallet top-up and every withdrawal confirmation passes through encrypted channels. We store account records on access-controlled servers, limit which staff can see sensitive fields, and log every time someone touches your profile so we can trace unusual activity.

Encryption We apply SSL encryption to every page you visit and every API call your device makes, so your password, bKash PIN and game balance stay unreadable in transit. Storage encryption covers wallet history and identity documents at rest.
Access Controls Only authorized support agents and compliance staff can view your full account record. Every lookup is logged with a timestamp and staff ID, and we audit those logs weekly to catch unauthorized access attempts.
Cookie Management Essential cookies keep you logged in and remember your language preference. Analytics cookies track which games you open so we can tune the lobby layout. You can block non-essential cookies in browser settings without breaking core account functions.
Retention Policy We keep transaction logs and identity documents for the period required by financial record rules that vary by jurisdiction. After your account closes, inactive data sits in archive for the minimum legal term, then we purge it unless a dispute or investigation requires longer hold.
PRIVACY HELP

How to Reach Us About Your Data

If you want to see what we hold, correct a mistake or ask us to delete your account and records where local rules allow, our support lines are open every day. Live chat gets you an operator in minutes. Email replies usually land within twelve hours during business days.

Team online

Live Chat

Tap the chat icon in the bottom corner of any page and tell the agent you need privacy or data help. They'll pull your account details and walk you through the request process in real time.

Email Support

Send your data request to our support email with your registered phone number and account username so we can verify it's you. Expect a reply within one business day with next steps or the documents you asked for.

Account Dashboard

Log in and open the contact form under settings. Choose the privacy topic from the dropdown, describe your request, and we'll route it to the compliance team who handle data access and deletion.

Privacy Policy Questions from Bangladesh Players

We ask for your mobile number, email, date of birth and a password when you open an account. If you deposit via bKash, Nagad or Rocket we also log the wallet phone number and transaction ID to match the payment to your balance.

Yes. Contact support through live chat or email and request a data export. We'll send you a file with your account details, deposit and withdrawal history, game logs, support tickets and any documents you uploaded for verification, usually within five business days.

We share transaction details with bKash, Nagad and Rocket to process your deposits and withdrawals, and we send bet records to game providers to log your rounds. We do not sell your data to marketing companies or brokers.

We archive closed account records for the retention period required by anti-money-laundering and financial record-keeping rules that depend on your local law, typically a few years. After that window we delete non-essential data unless a legal hold or dispute requires longer storage.

You can request account closure and data deletion through support. We'll close the account immediately and delete non-essential records after the mandatory retention period ends, but transaction logs tied to financial compliance may stay archived longer where local rules require it.

Essential cookies keep you logged in and remember language settings. Analytics cookies track which games you click and how long you stay so we can improve lobby layout. You can disable non-essential cookies in your browser, though some features like saved preferences may stop working.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.